Update 5/1/2019: The Steam store listing for the Frost DLC in Mortal Kombat 11 now reads “You can earn Frost in-game for free as a playable character by completing Chapter 4 of the Story Mode. You can also purchase Frost immediately.” Original story follows.
Mortal Kombat 11 has earned quite a bit of praise since launch, but the game has also had its fair share of criticism. It seems much of the criticism aimed at Mortal Kombat 11 has to do with its grindy progression, with some accusing NetherRealm of balancing its rewards in a way to push people to purchase microtransactions at the expense of satisfying gameplay. Mortal Kombat 11 detractors have also taken issue with how the game is selling a free character for $5.99.
Across all versions of Mortal Kombat 11, players can pay $5.99 to unlock Frost right away. However, it’s actually very easy to unlock Frost in Mortal Kombat 11, with players only having to complete Chapter 4 in Story Mode to unlock her. If Mortal Kombat 11 players decide to skip the cut-scenes, the process to unlock Frost could easily take less than an hour.
While some may say that Mortal Kombat 11 doesn’t force players to buy Frost with real money and instead just offers it as an option to those who don’t feel like playing Story Mode, it is worth pointing out her Steam page listing doesn’t make that obvious. In fact, there is no mention of the option to unlock Frost in Mortal Kombat 11 by actually playing the game when examining her DLC page, and so it’s possible some consumers may purchase her without realizing she can be unlocked in-game with very little effort.
It’s also worth pointing out that if Mortal Kombat 11 players hover over Frost’s portrait when selecting a character, it asks them to purchase her. It’s arguable that less savvy players may be confused by this and assume that is the only way to get Frost in the game.
Mortal Kombat 11‘s decision to sell a free character for money is just one reason why the game has earned some criticism. Besides its aforementioned grindy progression, Mortal Kombat 11 fans have also complained about the lack of some fan-favorite characters, including Mortal Kombat mainstays Mileena and Reptile.
Moving forward, it’s possible NetherRealm will respond to this backlash with updates for Mortal Kombat 11 that look to address fan complaints. It’s already promised to tweak progression, and so fans should stay tuned for more Mortal Kombat 11 updates in the future.
Mortal Kombat 11 is out now for PC, PS4, Switch, and Xbox One.